Chief Information Officer (CIO) Denis Tanguay’s workload has quadrupled over the past few years, and he has been struggling to stay on top ensuring that systems are secure and available when his employees need it. How did he overcome these struggles? He found a solution in outsourcing. As the CIO for Central Maine Healthcare explained
Your bottom line is your top concern. And reducing costs is paramount. When you’re looking to control your spending, IT is never on the top of the list—the business value of top-notch IT is always too high. But smart IT cost reductions can also help improve customer service, improve operational efficiencies and improve your business. How?
Why IT Support Is Vital For Small Businesses Reliable IT is vital for any small business. Many small businesses continue to ‘make-do’ with troublesome IT. As hiring a full time IT employee is not possible or practical and the misconception that outsourcing IT support will break the bank. With the coming of the digital age,
For decades the focus of business and technology solutions has been on the acquisition and implementation of the tool. In the dawn of computing, hardware was the scarcest portion of early information technology solutions and IBM mainframes, which cost $1M, were a large competitive advantage. In the 80s, we saw the rise of ‘micro-computers’ and the emergence
My grandmother, wonderful person that she is, regularly voices her opinion to me about her slow computer. Generally speaking, whenever I’m over for a family gathering, I’m often in the back room fixing the computer and trying to speed it up. And you know what the number one problem is that I have to fix
Before anyone can look at reasons to evaluate a network or outsource support they have to have an understanding of what network support entails. There are many elements and tasks that go into supporting a network and the level of support a business needs depends on many factors. Network support should be preformed by a network
If it isn’t broken, why pay to fix it? It used to be that our clients approached us because they needed a skilled trade, someone to fix broken technology. Do any of these sound familiar? My server/network is slow My iPhone/Blackberry/Android doesn’t work properly I’m not confident in my backup system I’m pretty sure my
Researchers at Gartner, Inc. believe that 2013 will be the year of larger-scale adoption of big data technologies. Organizations have gained a better understanding of what big data can do and have identified obvious or potential business opportunities that cannot be met with traditional data sources, technologies or practices. As a result, they are looking
Fashion designer Georgio Armani says style can be defined as “a simple way of saying something complex.” Technology should accomplish the same mission. The best IT solutions reduce complexity, helping customers cut costs, save time and focus on growing their business. One of the most effective ways to reduce IT complexity is through IT modernization.
My most recent blog post in The Georgia Straight focused on the topic of IT strategic planning for small business. At Mobeus Technology, most new clients we encounter exhibit little to no signs of technology planning and strategy within their IT environments. Historically, IT is tackled on an ad hoc basis and is implemented in a reactive