Technology doesn’t discriminate when it decides to fail. Neither large corporations nor mom-and-pop stores are immune to technological issues like data loss or breached network security. So, when preparing to expand your business, no matter the size, be sure to take into account how your future IT needs will be handled to avoid preventable deficiencies.
Take the example of a small business looking to expand. When entering a larger, more competitive market, this small business will need to focus on and promote its strengths. What happens when unforeseen IT issues strike, causing the company to allocate its efforts to repair and recovery?
Bigger firms typically have the luxury of an in-house IT department with the lone responsibility of repairing and maintaining the firm’s technology needs. However, in the given scenario, unless the company has outsourced its IT, chances are good they will begin to sink.
The takeaway here should be this: when expanding your business, focus on your business. Unless your strength is IT, avoid delegating IT responsibilities to the most tech-savvy employees and bring in professionals for quick and proper support.
There are a handful of signs that your business needs IT support now. Be sure to consider them before expanding further.
- Loss of “Billable Hours” – spending a considerable amount of time troubleshooting and repairing various problems results in fewer opportunities to make your business money.
- Equipment Failures – if your computer isn’t connecting to your printer or router, causing you to miss deadlines or enter meetings unprepared, an IT professional can be consulted to connect and sync all of your equipment.
- Fear of New Hardware – expert IT support will be able to evaluate your technological needs and suggest how much money should actually be spent on updating hardware.
- Lack of Software Compatibility – new software updates may be crucial to your profession so it is equally crucial to have the resources capable of diagnosing your compatibility needs.
- No Data Storage – in the event of a system crash, you may lose valuable information and data unless it is properly backed up and there is a recovery plan in place.
All of the above listed concerns are realistic yet very avoidable. A small- or even medium-sized business likely does not have the funds or manpower to dedicate significant time to major IT repairs. Outsourcing your IT through a managed services agreement may be the right move for your business in the long run as it will allow you to focus on your core business goals.